This privacy policy discloses the privacy practices for taylorgascompany.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you, how it is used, and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect information that you voluntarily provide to us, including through our website, email, phone, SMS/text messaging, or other direct contact. This may include your name, phone number, email address, service address, and communication preferences.
We will use your information to respond to you regarding the reason you contacted us, including providing services, delivery notifications, and customer support. Unless you ask us not to, we may contact you via email or SMS/text message in the future to tell you about new products or services, or changes to this privacy policy.
We will not sell or rent your personal information to anyone.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or to provide services on our behalf. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Our site logs may generate certain kinds of non-identifying site usage data, such as the number of visits to our site. This information is used for internal purposes to improve our services and may be shared in aggregate form. These statistics contain no personal information.
SMS/Text Messaging Privacy
If you choose to receive SMS/text message communications from Taylor Gas Company, Inc. (d/b/a Taylor Gas Heating Air), we may collect and use your mobile phone number and related information to send you service-related messages, including delivery notifications, scheduling updates, and service alerts.
We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in data to third parties for marketing purposes.
We may share your information with trusted service providers (such as messaging platforms like Twilio) solely for the purpose of delivering SMS communications on our behalf.
Message frequency may vary depending on your service activity. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on our website:
- See what data we have about you, if any
- Change or correct any data we have about you
- Request deletion of any data we have about you
- Express any concern you have about our use of your data
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help improve access to our site and identify repeat visitors. Cookies may also enable us to track and target user interests to enhance the experience on our site. Usage of a cookie is not linked to any personally identifiable information.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted securely. We also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers and servers in which we store such information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page. This policy includes SMS/text messaging practices where applicable.
If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at (301) 862-1000 or via email through our website.