“Switched service from a former nightmare of a company. Mike was great! Made the transition seamless. He even helped me get my fireplace up and running again. Nice to do business with an honest company again. Highly recommend this company if your looking to change your propane provider.”
“We're brand new customers with Taylor Gas and are very confident we've made the right choice. Our fireplace wasn't working and we were able to schedule an appointment right away. The technician who serviced our fireplace was prompt, courteous, and efficient. We decided at that point to transfer our propane account to Taylor Gas and learned that there was a little more to it than what we expected. Sara and Mike guided us through the process and have been incredibly professional, knowledgable, and most importantly accessible. The personalized service we've received is above and beyond what we typically experience. Thank you, Taylor Gas!”
“I have been so impressed with Taylor Gas. We didn't realize we were low on propane and since the winter has been so harsh, we've been relying more than usual on our propane fireplaces. We were down to 5% before we checked and realized our mistake. When we called our provider, they stated that the couldn't get to us for four days. It was immensely stressful. Since we own our tank, we were free to "shop around" and I'm so thankful we did! After speaking with Mike Hoffman at Taylor, my stress was reduced! He got us all set up and we had delivery a day later. Mike was very responsive, personable, and thorough. It was a fantastic customer service experience! I can't say enough about how courteous he was! Good customer service is so hard to find, when a company delivers that, we will follow! Highly recommend!”
“We installed a gas stove and needed a propane tank set up and the necessary plumbing done to accommodate it. We also connected our gas grill. We started this process back in May working with Mike who helped us to work out every detail. Our schedule kept slipping but they worked to accommodate us. The whole experience was excellent from working with the office staff to the crews they sent to perform the work. Everyone was very knowledgeable and took care of our every concern. We switched to Taylor gas at my mother's house about 10 years ago and I made up my mind that if I were ever to get my dream gas stove or any other gas appliances we would use them as well. We have not been disappointed! Thank you!”
“Shawn came out to repair a gas fireplace that I could
not get the pilot to light on. He was punctual, courteous and very knowledgeable, explaining not just the fix but preventative maintenance steps I should be taking. A+ service from Taylor.”
“I recently switched by propane deliveries from Aero Energy to Taylor Propane . They scheduled an on-time visit to assess the swap out and provided the estimate in a timely manner and scheduled the tank exchange and propane delivery at my convenience. The job was completed on time with no issues and the actual propane cost was considerably cheaper. I'm totally satisfied.”
“The technician who came to our home on January 27 to service our gas fireplace was outstanding. Very good customer service skills.”
“Excellent service, no hidden cost. Everything was explained upfront. I highly recommend.”
“The Taylor folks were courteous and professional throughout the propane gas installation and inspections. Everything was completed on time and on budet. We are completly satisfied with the service. 5 of 5 stars”